Privacy Policy

Effective Date: January 16, 2026

1. Introduction

Helin Canan Psychotherapy is committed to protecting your privacy and respecting the confidentiality of your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit this website or contact us through our services.

2. Information We Collect

We may collect personal information that you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Any information you choose to share when contacting us or requesting a consultation

We may also collect limited technical information such as browser type or pages visited to help improve website functionality.

3. How Your Information Is Used

Personal information may be used to:

  • Respond to inquiries or consultation requests
  • Schedule and manage appointments
  • Provide information about services
  • Maintain website performance and security

Your information is never sold, rented, or shared for marketing purposes.

4. Confidentiality & Therapy-Related Information

Any personal information shared within the context of psychotherapy services is treated as confidential and handled in accordance with professional ethical standards and applicable privacy laws in Ontario. Website contact forms and email communication are not intended for sharing sensitive or urgent clinical information.

5. Third-Party Services

This website may use third-party services such as website hosting providers, analytics tools, or appointment scheduling platforms. These providers are required to protect your information and use it only for the services they provide.

6. Data Security

Reasonable administrative and technical safeguards are used to protect personal information from unauthorized access, misuse, or disclosure. However, no method of electronic transmission or storage is completely secure.

7. Your Rights

You have the right to:

  • Request access to your personal information
  • Request corrections to inaccurate information
  • Withdraw consent where applicable

8. Changes to This Privacy Policy

This Privacy Policy may be updated from time to time. Any changes will be posted on this page with an updated effective date.

9. Contact Information

If you have questions or concerns about this Privacy Policy, please contact:

Helin Canan Psychotherapy
Email: info@helincananpyschotherapy.ca